# Frequently Asked Questions ### 💡 General #### **What is Checkout Builder?** Checkout Builder is a tool that allows merchants to customize and enhance the look, feel, and functionality of their Shopify checkout using drag-and-drop widgets—no coding required. #### **Do I need technical skills to use Checkout Builder?** Not at all. Checkout Builder is designed for merchants of all experience levels. Our interface is intuitive and requires no coding knowledge. *** ### 🔧 Widgets #### **Why isn't my widget showing in the checkout?** Follow the steps in the interactive demo below (it'll take 30 seconds) to verify that you have installed your widget correctly. {% @arcade/embed flowId="SO0Dp37DNtQd3Pe7Hv6W" url="" %} #### **Can I add multiple widgets to my checkout?** Yes, you can add as many widgets as you need. Just ensure they don't conflict visually or functionally with each other. #### **What types of widgets are available?** We offer widgets for branding, upsells, trust badges, messaging, custom fields, and more. You can preview all available widgets in the **Widgets** section. *** ### 🎨 Customization & Branding #### **Can I match my widget design with my brand?** Absolutely. Most widgets support branding options like color, font, and custom content to align with your store’s identity. #### **Can I request a custom widget?** Yes! Reach out via the chat icon or email us at with your request and requirements. *** ### 🛠️ Troubleshooting #### **I see an error message—what should I do?** Take a screenshot or video of the issue and send it to us via the chat or email. Include any steps taken so we can replicate and resolve it quickly. *** ### 📬 Support Need help? Our support team is here—just reach out below. 👉 Visit the [Support](https://help.checkoutbuilder.com/support) page\ 📧 Email us at \ 💬 Or use the chat icon in the bottom right corner of the app dashboard. We’re here to help! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.checkoutbuilder.com/overview/frequently-asked-questions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.